Supermarkets like Tesco, Carrefour and Albert Heijn could still be selling meat linked to deforestation in Brazil, claims a recent report. According to an investigation by advocacy group Mighty Earth links have been made between soya traders and unethical suppliers. This results in supermarkets further along the value chain, potentially stocking meat produced using animal … More Tesco meat could still have connections to deforestation

By guest author Isabel Cameron from Charged Retail Gopuff is cutting 10 % of its global workforce and shutting 76 of its US warehouses, according to a letter to investors. The staff cuts will impact around 1500 employees, who were notified throughout July 12, according to the letter. The rapid grocery delivery company is also … More Gopuff cuts 10 % of global workforce and shuts 76 US warehouses

By guest author Sahar Nazir from Retail Gazette Justmylook to open first retail store in Yorkshire on July 13 The shop will stock over 2000 products from over 40 brands Online beauty retailer Justmylook is set to open its first physical store to offer more than 40 different brands in one space. The retailer will … More Justmylook to open first physical store with interactive TikTok area

Customer experience is more important than ever—yet it has never been more challenging as companies face a perfect storm of increasing call volumes, talent shortages, and rising customer expectations. Customer care leaders are facing a perfect storm of challenges: call volumes are up, employees are leaving and harder to replace, and digital solutions aren’t yet … More The state of customer care in 2022

Related Video How Elon Musk’s China Ties Could Test Twitter Play video: How Elon Musk’s China Ties Could Test Twitter Elon Musk has cultivated close ties with Beijing to build Tesla’s business in China. Now that he is buying Twitter and focusing on free speech, WSJ looks at how China has used the social-media platform … More Elon Musk Seeks to Abandon USD 44 Billion Twitter Deal

Retail Gazette takes a closer look at new Very Group CEO Lionel Desclée and what he brings to the online retail group. By  guest author Gemma Goldfingle from Retail Gazette. The Very Group revealed it had hired former Walmart Japan CEO Lionel Desclée as its new boss yesterday after Henry Birch decided to step down … More Who is new Very Group CEO Lionel Desclée?