British luxury fashion house Burberry is the latest luxury brand to withdraw from Hong Kong’s famous shopping street Canton Road. The closure of the three-storey store came after Burberry shut its prominent Russell Street flagship last year, highlighting its struggles in a market still heavily impacted by Covid-19 restrictions. Canton Road is known … More Burberry closes prominent Hong Kong flagship
The number of generalist medical practitioners (or ‘generalists’) in relation to population varied noticeably across the EU Member States in 2020. Generalists have to be licensed to practise, and of those, only practising generalists provide care directly to patients. Other licensed generalists may work in research or administration, or be unemployed. Among the Member States … More Looking for a local doctor?
On June 17, the European Commission presented its opinions on the application for EU membership submitted by Ukraine, Georgia and Moldova, and recommended that they be given the perspective to become members of the EU. On June 23, the European Council decided to grant the status of candidate country to Ukraine and Moldova and … More EU trade in goods with Ukraine, Moldova and Georgia
The European Commission has on July 12, 2022, launched the process for organising the settlement of NextGenerationEU and other EU bonds through the payment and settlement infrastructure of the Eurosystem (the European Central Bank and the national central banks of the euro area). In following this route, EU bond issuance will be aligned with the … More NextGenerationEU: European Commission to transfer its bond issuance settlement to a Eurosystem-based infrastructure
On the occasion of World Population Day, we take the opportunity to highlight the data published today on EU population. After a first decline in population growth in 2020 due to the impact of the Covid-19 pandemic, the EU’s population decreased again in 2021, from 447 million on 1 January 2021 to 446.8 on January … More EU population continues to decrease for a second year
Customer experience is more important than ever—yet it has never been more challenging as companies face a perfect storm of increasing call volumes, talent shortages, and rising customer expectations. Customer care leaders are facing a perfect storm of challenges: call volumes are up, employees are leaving and harder to replace, and digital solutions aren’t yet … More The state of customer care in 2022