Paper or plastic?
Consumers in India and Indonesia are willing to pay more for sustainable packaging in packaged food, followed by consumers in China and Brazil. This sentiment is shared globally, however, with the vast majority of consumers highly concerned about sustainable packaging and are willing to pay more for it.
To read the article, see “Sustainability in packaging: Global regulatory development across 30 countries,” February 7, 2022.
B2Bs seize the right sales mix
B2B companies are hedging their bets on omnichannel sales. Although some B2Bs once jumped on pandemic-related swings from only e-commerce and then back to field sales, more buyers are aiming for balance. A recent McKinsey global survey of thousands of B2B decision makers found that they now want a mix of in-person interactions, remote contact via phone or video, and e-commerce self-service across the purchasing journey.
To read the article, see “The new B2B growth equation,” February 23, 2022.
Outpatient care without leaving the couch
Shifting medical treatment for Medicare beneficiaries from in-person facilities to care at home is possible with the right capabilities in place. An additional 30 to 40 percent of Medicare spending on outpatient behavior- and mental-health visits could be delivered at home, for example. On the lower end, even spending on some urgent care visits could shift to at-home treatment, at 15 to 20 percent, according to a McKinsey survey.
To read the article, see “From facility to home: How healthcare could shift by 2025,” February 1, 2022.
The latest word in industrial efficiency
Say, Mr. or Ms. Factory Owner—what would you give to achieve a 10 percent increase in efficiency? What about the potential gains on 20 other metrics we assessed? They’re all possible, with adequate investment in machine intelligence.
To read the article, see “Toward smart production: Machine intelligence in business operations,” February 1, 2022.
Digital attackers bring it on
Would you buy mobile service from FUNK, or yallo swype? Many people say yes. As telecoms types gather at Mobile World Congress 2022, new digital brands are sure to be a topic of discussion. Frustrated by slow growth in their traditional brands, some operators have launched new digital attackers, which are proving successful. Within four quarters from launch, the typical digital attacker has contributed close to 25 percent of overall gross additional subscribers (gross adds) to the incumbent operator, at lower cost.
To read the article, see “A battle plan for telcos’ digital-attacker brands,” March 5, 2021.