The McKinsey week in Charts

The doctor is in—the video call

More patients than ever were willing to try virtual health services after COVID-19 emerged. Last year, the use of telehealth care was 38 times higher than prepandemic levels, as appointments such as follow-ups could easily be delivered remotely. A recent McKinsey survey shows that up to $265 billion in Medicare spending could shift to patients’ homes by 2025, with greater physician participation in the transition from telehealth to at-home care.

To read the article, see “From facility to home: How healthcare could shift by 2025,” February 1, 2022.



Look inward, not outward

More companies are building talent internally rather than externally. Over 50 percent of executives believe that developing the skills of their existing workforce is the most useful approach to address capability gaps—rather than hiring new workers, redeploying talent, and contracting in skilled workers.

To read the blog post, see “Winning the war for talent in product development,” February 3, 2022.


Machines that teach themselves

When machines can adjust their performance autonomously based on historical and real-time data, that’s machine intelligence (MI). Together with researchers at Massachusetts Institute of Technology, we assessed companies on three attributes: the extent of their deployment of MI technologies, the enablers that they’ve put in place, and the results they’ve achieved. Some companies are significantly ahead of the rest—and are reaping the rewards.

To read the article, see “Toward smart production: Machine intelligence in business operations,” February 1, 2022.


A natural bounty

Many countries possess rich stocks of so-called natural capital such as ample sunlight and wind, forestland, mineral resources, and CO2 sequestration potential. For example, Australia and Saudi Arabia have extensive solar resources, Argentina and the United Kingdom have high wind power potential, and Chile and China have large reserves of minerals. Capitalizing on these assets could be supported by flows of capital through mechanisms such as voluntary carbon markets.

To read the article, see “How the net-zero transition would play out in countries and regions,” January 25, 2022.


A sale with a click, not a handshake

The notion that corporate buyers prefer face-to-face transactions with B2B companies is no longer. As many as two-thirds of corporate buyers use e-commerce throughout their purchasing journey, a McKinsey survey has found. And most corporate customers indicated e-commerce is the most effective sales channel.

To read the article, see “Busting the five biggest B2B e-commerce myths,” January 26, 2022.