McKinsey’s week in Charts

Holiday shoppers still love Black Friday, but they are swiping right on other suitors

Global consumers are looking for deals beyond Black Friday, including those on Amazon Prime Day and Cyber Monday. In China, Singles Day is the most popular shopping day.

To read the report, see “2020 Holiday Season: Navigating shopper behaviors in the pandemic,” November 5, 2020.

Digital fast-forward: Homebound consumers forced companies to jump years ahead

In response to the crisis, companies have accelerated the digitisation of their customer interactions, accomplishing three or four years of progress in seven months.

To read the survey, see “How COVID-19 has pushed companies over the technology tipping point—and transformed business forever,” October 5, 2020.

Too many oil tankers, too little demand

COVID-19 and geopolitics have sharply affected demand for transport of crude oil and many bulk products. After a short-term rebound, demand likely will remain lower for longer. Meantime, outstanding orders will continue to increase tanker supply.

To read the article, see “Data will decide success in the next normal of bulk and tanker shipping,” November 16, 2020.

Digital fast-forward: Homebound consumers forced companies to jump years ahead

In response to the crisis, companies have accelerated the digitisation of their customer interactions, accomplishing three or four years of progress in seven months.

To read the survey, see “How COVID-19 has pushed companies over the technology tipping point—and transformed business forever,” October 5, 2020.

Meet your new leaders: Supportive, creative, and employee-focused

Agile leadership has become more important during the COVID-19 pandemic, and it’s likely to stay that way. Consumer and retail executives we surveyed now increasingly say they favor leaders who empower others and promote an open environment over those who practice authoritative or consultative leadership.

To read the article, see “Consumer organization and operating models: Bold moves for the next normal,” August 14, 2020.

Management matters for industrial companies that buck industry trends

The industrials sector is comprised of “microverticals”—ranging from makers of giant industrial machinery to manufacturers of tiny electronic components. All faced either headwinds or tailwinds in the period from 2014–19, but almost 30 percent of companies outperformed their microvertical peers.

To read the report, see “Value creation in industrials,” November 10, 2020

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