McKinsey’s week in Charts

Good bosses make good workplaces

People are more likely to be satisfied at work if they think managers get along well with employees. If they think relationships are bad, job satisfaction is substantially lower.

To read the article, see “The boss factor: Making the world a better place through workplace relationships,” September 22, 2020.

More than one in four LGBTQ+ employees are not broadly out at work—and those who are report having to come out again and again.

Women and employees in junior roles have a harder time doing this. Coming out at work isn’t something you do once—and it’s harder for some than others

To read the article, see “LGBTQ+ voices: Learning from lived experiences,” June 25, 2020.

Black women are less likely to feel their managers support them at work

To read the article, see “Women in the Workplace 2020,” September 30, 2020.

COVID-19 is causing a backlog of elective surgeries

Our July survey of 25 large US hospital systems—representing a quarter of the country’s hospital beds—showed large decreases in surgeries this year as compared with 2019. The trend is expected to continue at least through the end of 2020.

To read the article, see “Cutting through the COVID-19 surgical backlog,” October 2, 2020.

Creating an online experience on par with today’s tech giants isn’t easy

When we looked at 100 traditional companies that have experimented with digital ecosystems, we found that only 10 % are making money from their efforts. Another 40 % are starting to get customer traffic and are on a path to generating revenue.

To read the article, see “Ecosystem 2.0: Climbing to the next level,” September 11, 2020.