Trends improving through quarter
“In Q1, sales were severely impacted by the drop in luxury demand from COVID-19 and we expect it will take time to return to pre-crisis levels with the resumption of overseas travel. We are encouraged by the improving trends in all regions and the promising exit rate for June. We saw an excellent response to new product launches in recovering economies as well as online. Demand for leather goods was particularly strong in Mainland China and Korea, bringing new, younger luxury customers to the brand. As we enter the second phase of our strategy, we are sharpening our focus on product and making other organisational changes to increase our agility and generate structural savings that we will be able to reinvest into consumer-facing activities to further strengthen our luxury positioning.” Marco Gobbetti, Chief Executive Officer.
- Progressive month on month improvement through the period as stores reopened. Comparable sales declined 45 % in Q1, easing to -20 % in June, while growth in Mainland China and Korea in June was ahead of pre COVID-19 levels, albeit with some benefit from the repatriation of sales given COVID-19 travel restrictions
- Excellent consumer response to new product launches, including Autumn collection, Pride and Summer Monogram capsules, and Leather Goods exclusives, including resonating with new, younger customers
- Focused on rebounding economies, with initiatives tailored to each market including a Mainland China leather-goods campaign driving strong double digit full price growth in leather goods in Mainland China and Korea
- Innovated in digital to inspire customers and drive sales both online and offline
- Organisational changes proposed to increase product focus and agility and deliver savings of GBP 55m, providing further capacity for investment in consumer facing activities
- Launched ReBurberry Edit, a curation of styles crafted from sustainable materials
- Asia Pacific declined 10% in the quarter but returned to growth in June. Within this, Mainland China grew mid-teens in Q1 but grew ahead of the January pre COVID level of 30% in June, supported by some repatriation of sales due to the COVID-19 travel restrictions
- EMEIA declined around 75%, impacted by lockdown measures and a significant reduction in travel. June sales improved but continued to be impacted by a significant headwind due to tourist flows
- The Americas declined 70% impacted by lockdown measures. However, following the easing of restrictions, trends have improved significantly into June
- All product trends negative, impacted by COVID-19 related store closures
- Continuous product outperforming benefiting from the addition of iconic continuative product
- Outperformance of tops, bottoms and small leather goods
- Leather goods full-price sales up strongly in Mainland China and Korea
Q1 2021 marks the start of the third year of our journey to transform Burberry. During this period, we will strengthen the foundations we have established, adapting to the current challenging and fast changing environment and positioning the brand for acceleration and growth in the long-term. Despite the extremely difficult backdrop resulting from a global pandemic, we have made good progress in the quarter focusing on strengthening our brand, localising our plans by market, leveraging our digital platforms and enhancing our focus on product.
During Q1, we continued to excite our customers with product launches, including our new Autumn/Winter pre collection, Pride and Summer Monogram capsules, and Leather Goods exclusives. The response to these collections has been excellent, including resonating with new, younger customers and driving strong full price growth in leather goods in Mainland China and Korea.
Our product launches have been supported by innovative and highly engaging campaigns. For example our summer monogram collection campaign included a video set in a CGI geometric world featuring Kendall Jenner, a curated Spotify playlist and a new multi-player digital game called B-Surf. The campaign has generated an exceptional response from press, influencers and consumers with average reach over 60% higher than our previous monogram capsule and our most watched video ever on Instagram TV.
We have also been adopting a localised approach by market. For example, in April we launched a leather goods campaign in Mainland China. This featured a series of more sustainable pop up stores incorporating an augmented reality experience, as well as a limited edition Pocket Bag for influential fashion blogger Mr Bags’ WeChat followers. The reaction was exceptional with the limited edition bag selling out within a minute of becoming available and Pocket Bag styles overall selling out within three weeks of the campaign going live.
Throughout the period, we have continued to focus on digital to drive performance. Online full price sales grew double digits in the quarter and we have continued to excite the customer through innovations like the immersive experiences and B-Surf game described above. Finally we are also leveraging our digital capabilities to bring our customers a truly omnichannel experience optimising our in store sales associate tools to allow remote customer outreach.
We are also excited that our social retail store developed in partnership with Tencent, will open in Shenzhen this summer. The experimental store will offer unique experiences that connect luxury customers’ social and online lives to their physical environments using technology powered by Tencent.
As we enter the second phase of our strategy, we are making some organisational changes. As previously announced, we are evolving our approach to product, creating three new business units covering Ready-to-Wear, Accessories and Shoes. We intend to pool expertise within each unit to enhance our product focus, increase our agility and elevate quality. We are also proposing to further streamline our office-based functions and improve our retail efficiency in certain geographies outside the UK.
Subject to consultation, we expect these changes, which include office space rationalisation, to deliver savings of around £35m in FY 2021, with annualised savings of £55m and an associated one-off restructuring charge of £45m. These savings are incremental to our previously announced £140m cumulative cost saving programme. Conditional on the macroeconomic recovery from COVID-19 and luxury industry growth, we will be able to reinvest these savings into consumer-facing activities. These include pop up stores, visual merchandising, digital activations, events as well as marketing.
In June, we spoke up in solidarity with the black community, reaffirming our core belief that there is never a place for racism. We have made a commitment to foster a culture of inclusion, equality and belonging at Burberry and have made strong progress in expanding our training, evolving our policies and setting up councils to guide us. We have also continued to support LGBTQ+ communities through Pride month and beyond by becoming the first luxury fashion brand to join the Stonewall Diversity Champions programme, forming a partnership with UK Black Pride and supporting the Albert Kennedy Trust. Making strong progress against our Responsibility agenda, in April we launched the ReBurberry Edit, a curation of 26 styles from the Spring/Summer 2020 collection made from the latest innovations in material science.
Financial performance and outlook FY 2021
Throughout Q1 2021 COVID related government restrictions eased allowing the gradual reopening of our retail store network from peak closures at the end of March. This underpinned a progressive improvement in our comparable retail sales growth with June declining around 20% compared to a 45% decline for the total quarter.
Looking ahead, in the absence of full year guidance due to the macroeconomic and global health uncertainty, we are providing an indication of Q2/H1 2021 performance. The second half, and the course of the pandemic from here, will largely depend on the actions governments pursue to control the spread of the virus as economies restart, including their responses to second viral waves, as well as the phasing of store re-openings, an easing of travel restrictions, and the on-going consumer response.
We expect our second quarter (to end September 2020) to continue to be materially impacted by the pandemic. In retail, tourist flows are likely to remain negligible, and store operations are continuing to face significant headwinds, with some remaining closed and operating with reduced trading hours.
Based on our comp retail sales performance in June 2020 (-20%), we expect Q2 2021 (ended September 2020) to decline by 15% to 20%. In wholesale, we are collaborating with our partners to protect the brand and as a result anticipate H1 2021 sales declining around 40% to 50%.
Based on this trading assumption, we would expect H1 2021 gross margin to decline by around 200bps to 300bps year-on-year and operating expenses in H1 2021 to reduce by a mid-teens percentage compared to last year.
During this pandemic, we believe it is crucially important to invest in the Burberry brand. We will continue to embed flexibility into our plans to allow for investment into consumer facing activities to drive growth where opportunities present.
- Burberry is a global luxury brand with a distinctly British attitude.
- At 27 June 2020, globally Burberry had 215 retail stores, 148 concessions, 54 outlets and 45 franchise stores, excluding pop up stores.
- Burberry is listed on the London Stock Exchange (BRBY.L) and is a constituent of the FTSE 100 index. Its ADR symbol is OTC:BURBY.
- BURBERRY, the Equestrian Knight Device, the Burberry Check and the Thomas Burberry Monogram and Print are trademarks belonging to Burberry
Burberry to cut 500 jobs as lockdowns cause sales plunge
By guest author Elias Jahshan from Retail Gazette
Burberry announces 500 job cuts amid plans to streamline its office in the UK
It also plans to make job cuts outside Britain after lockdowns led to plunging sales
Burberry did not provide an exact number of how many jobs will be impacted
Burberry has revealed plans to make 500 job cuts amid efforts to streamline UK office operations and make cuts across stores outside Britain after lockdown sent sales tumbling.
The luxury fashion retailer said around 150 office jobs are expected to go in the UK, where it is headquartered, and a further 350 overseas as it looks to slash annual costs by a further £55 million.
This comes on top of the previously announced GBP 140 million cost savings, such as the decision to cancel dividends at the end of the last financial year and renegotiating rents, restricting recruitment, travel and other discretionary spend.
The cuts will affect around five % of its 10,000 employees worldwide and four % of its 3500 staff in the UK.
Burberry said it would also look to axe some office space as home working has proved successful amid lockdowns worldwide.
The group did not say how many offices would go or where, but confirmed it would keep its Horseferry Road head office in London and its Leeds site.
It also stressed UK retail and manufacturing jobs would not be affected by the latest cost-cutting plans.
The fashion house revealed comparable retail sales plunged 45 % in the three months to June 27 due to coronavirus lockdowns in all its markets leading to the temporary closure of stores.
Global travel restrictions also impacted its sales, since many of its in-store customers are affluent shoppers visiting Burberry’s flagship destinations in high-end areas.
Meanwhile, Burberry said revenues were 49 % lower for the first quarter.
The retailer started the quarter with around 60 % of stores closed, which reduced to 50 % in June.
“Sales were severely impacted by the drop in luxury demand from Covid-19 and we expect it will take time to return to pre-crisis levels with the resumption of overseas travel,” Burberry chief executive Marco Gobbetti said.
He added: “As we enter the second phase of our strategy, we are sharpening our focus on product and making other organisational changes to increase our agility and generate structural savings that we will be able to reinvest into consumer-facing activities to further strengthen our luxury positioning.”
Burberry also warned it expects its second quarter to the end of September to be “materially impacted” by the pandemic, with sales forecast to drop by up to 20 % .
This comes after comparable sales declines narrowed to 20 % last month.
“In retail, tourist flows are likely to remain negligible, and store operations are continuing to face significant headwinds, with some remaining closed and operating with reduced trading hours,” it said.
Burberry added that trading in the second half would “largely depend on the actions governments pursue to control the spread of the virus as economies restart”, including the potential for a second peak of the pandemic and additional lockdowns.