Hudson’s Bay Company unveils first-in-Canada robotic fulfilment system
Hudson’s Bay Company today unveiled a new state-of-the-art robotic fulfilment system, which propels HBC’s Scarborough Distribution Center to the forefront of e-commerce distribution technology. The highly innovative distribution centre is the first of its kind in Canada and showcases some of the most advanced automated distribution technology in the retail sector. This distribution centre will contribute to a seamless experience for customers and further support Hudson’s Bay’s all-channel retail capabilities
The system is the largest Perfect Pick case shuttle system ever built and is 12 to 15 times faster than a traditional manual process. It features 16 200-foot long aisles, utilizes the entire vertical height of the building, can hold more than one million units of inventory and can process roughly 4,200 customer orders per hour. Two custom-built document handling robots automate insertion of packing lists, while 15000 feet of conveyor and a fleet of approximately 300 autonomous robotic delivery vehicles—iBOTs—move inventory for storing and shipping. The best-in-class technology will enable the company to deliver orders three times faster than distribution centres using the next best robotic technology. The investment to upgrade the entire distribution facility was in excess of $60 million.
“Our customers will benefit from the country’s fastest order shipping system,” said Jerry Storch, HBC’s Chief Executive Officer. “We are proud to be the first to bring this industry-leading technology to Canada, in time for the busy holiday season. This investment in our Scarborough Distribution Center creates an e-commerce technology hub and allows us to expand our e-commerce business, which is a key component to our all-channel strategy.”
The 752000 square foot Scarborough Distribution Center supports e-commerce for HBC’s Hudson’s Bay department store. More than 300 full-time associates are employed at the centre.
Hudson’s Bay Company is one of the fastest-growing department store retailers in the world, based on its successful formula of driving the performance of high quality stores and their all-channel offerings, unlocking the value of real estate holdings and growing through acquisitions. Founded in 1670, HBC is the oldest company in North America. HBC’s portfolio today includes ten banners, in formats ranging from luxury to better department stores to off price fashion shopping destinations, with more than 470 stores and 66000 employees around the world.
In North America, HBC’s leading banners include Hudson’s Bay, Lord & Taylor, Saks Fifth Avenue, Gilt, and Saks OFF 5TH, along with Find @ Lord & Taylor and Home Outfitters. In Europe, its banners include GALERIA Kaufhof, the largest department store group in Germany, Belgium’s only department store group Galeria INNO, as well as Sportarena.
HBC has significant investments in real estate joint ventures. It has partnered with Simon Property Group Inc. in the HBS Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, it has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.