Rieter provides all-around localization services of high efficiency in Xinjiang
Distinguished guests, including Rieter’s partners and customers, leaders from the People’s Government of the Xinjiang Uygur Autonomous Region and leaders of the China National Textile and Apparel Council were present at the ceremony. ‘The establishment of Xinjiang Rieter Textile Instruments Co., Ltd is not only aimed at serving its customers, but also fully supporting the development of the textile industry in Xinjiang’, noted Dr. Norbert Klapper, the CEO of Rieter Group
With nearly 90 years of business in China, Rieter is recognized in the industry as a leading supplier of components, machines and systems of short-staple spinning. By carrying out the investment plans of 2012/2013, Rieter has consolidated and strengthened its position in the Asian market. In 2013, the construction of Changzhou factory of Rieter was fully completed, and since then, it has become an important link in the global supply chain of Rieter, not only supplying homemade complete equipment to local customers, but also selling products overseas. Exactly a year ago, on April 28, 2015 the largest Rieter Application and Research Centre in the world was opened in Changzhou factory.
To support the development of textile industry in Xinjiang and supply all-around localization services of high efficiency to the customers in Northwest China, Rieter has set up the new Sales & Service centre in Urumqi:
Rieter’s after-sales serve customers wherever they are located with spare parts, value-adding after-sales service and solutions over the entire product life cycle.
Rieter’s after-sales service – starting from installation along the entire product life cycle – include all elements from technology support over maintenance audits and repair service to customers training.
Rieter’s after-sales solutions make the customers’ spinning mill even more productive, efficient and flexible. It enables the customer to quickly respond to market changes, and to take more efficient use of the initial investment.