Are you ready for the New Reality of Pay Transparency

Even it is now the beginning of a festive time, TextileFuture would like to bring the theme of compensation for your work on the table, because we are also aware that there are qualifications and budget questions during the month of December. This is why we present you today a Mercer survey that allows you to take your own ideas and prepares you for your important mission of compensation scheme.

Key Findings: Mercer’s 2019/2020 U.S. Compensation Planning Survey

The results are in from Mercer’s 2019/2020 US Compensation Planning Survey, and even with a competitive labour market and increasing concerns over turnover, companies still appear to be holding the line on salary increase budgets.

All captions and graphs courtesy by Mercer

Interestingly, average merit increase budgets for 2019 and projections for 2020 are largely consistent with the past five years, at 2.9 % and 3.0 % respectively. Mercer will further explore these results in follow-up pieces, incorporating insights from its proprietary research databases and client experience.

Here are the key findings from our 2019/2020 US Compensation Planning Survey to help you understand the key trends as you head into salary budget planning season.

1. Understand what is Impacting Total Budget Increases

Average total increase budgets have shifted upwards according to this year’s US Compensation Planning Survey. The total increase budget includes merit increases, cost of living adjustments, across the board increases, promotional increases and additional increases. This uptick is primarily driven by an increase of organizations having ‘additional increase budgets’, which oftentimes are to account for market or pay equity adjustments.

The average total increase budget in 2019 was 3.5 % and the average projected total increase budget in 2020 is 3.6 %.

However, when we look at the traditional review of the research, merit budget increases for non-union employees averaged 2.9% in 2019 and are projected to be 3.0% in 2020.

2. Consider Where Promotional Increases Occur

All employee groups saw a year-over-year promotional increase, with average promotion salary increases (as a percent of base) at 9.3%, ranging from 8.3% (Support) to 11.1% (Executive). However, while the promotional budget amount has slightly decreased, the average promotion salary increase received by an individual has increased by 1.5%.

3. Differentiate Base Pay by Performance

Organisations continue to differentiate base pay by performance. In fact, 90 % of organizations still use individual performance to drive base salary adjustments, which is up slightly from 2018 (88 %).

Bildergebnis für Average base salary Mercer US

Mercer’s US Compensation Planning survey is the largest and most comprehensive US salary increase survey available. More than 1300 organizations provided data for the 2019-2020 survey from April to May of 2019. The full report provides additional analysis on salary increase budgets by industry and employee performance level. The report is commercially available here

Are you ready for the New Reality of Pay Transparency

In a world where employees increasingly know what salaries they can expect to earn at another company and candidates are entitled by law to know the pay range for a job as they go through the recruitment process, the question facing business leaders and human resources executives is:

What story does your company want to tell employees, candidates and customers about how you pay?

Being transparent on pay is a journey that depends on where your organisation is starting from and your company culture.

Early stages of the journey likely involve sharing the pay range to incumbents of that job. This allows an employee to understand how their pay compares to the range of pay for their job. Further along in the journey, pay transparency could take the form of openly sharing pay information, as organizations like Buffer do, on the company website. Today, not being transparent on pay to some extent is no longer an option.

The pay transparency journey

That said, pay transparency is a tricky area to navigate. Multiple factors complicate the decisions companies need to make in telling their story:

1.            Some state legislation entitles candidates and employees to information about the pay for the position they are applying to or being promoted into. These are usually part of state pay equity laws, such as those in  Washington, Colorado and to name a few.

2.            Sites like PayScale make pay data publicly accessible with granularity beyond the most basic of compensation surveys, while sites like Glassdoor and Quora make it easy to share and discuss pay information.

3.            Tight labour markets are putting a spotlight on the employee value proposition, making companies realize they can no longer be silent on such a major part, like pay. “Trust us” is not a reasonable answer to questions on pay from candidates and employees.

Simply put, the truth — or some version of it — is out there, whether companies like it or not.

Why Pay Transparency Matters

First, it matters to business. A lack of equitable pay hinders achieving the workforce diversity needed for businesses to thrive in today’s economy. Pay transparency goes a long way to holding companies accountable to pay decisions made.

Second, it matters to employees. Only 19% of employees in the US — compared to 22% globally — give their company an “A” grade for equity in pay and promotion, according to our2019 Global Talent Trends study. In addition, during the past five years, employee perception of fair pay has declined from 57 % to 52 %, according to our analysis of employee satisfaction data.

Third, compensation information isn’t something your company’s compensation department controls anymore. Phrases like “the survey data says” are no longer the end of the story. The digitization and democratization of compensation and career information have made it exceptionally easy for employees to develop their own perceptions about compensation for their jobs. Therefore, a story emerges about pay transparency whether you like it or not.

In the end, your employees and prospective hires are already talking about your organisation’s

pay philosophy. They are making decisions about whether or not to consider working at your company and, if so, which job to apply for or which career move to make based on what they know about your pay levels. Accordingly, managing that narrative requires some proactive steps in this new transparent reality.

Get Started on Your Pay Transparency Journey

Adapting to the new world of pay transparency has more upsides than downsides for employers. But it requires that business and people leaders accept the reality of this new world, letting go of traditional views and long-held beliefs of what employees need to know and what employers can control.

Here are six questions to consider as your company continues its journey to pay transparency:

1.            Where are You on the Journey?

Start by looking at how much you communicate today and the rationale behind why the people in your organisation are paid the way they are. Do your practices vary state to state or department to department?

2.            What Is the Pay Story You Want to Tell?

How does your pay reflect your brand? What information are you going to share, and why? Do you want to be able to talk with employees about career paths? Are you doing this for employee retention purposes, to be an employer of choice for new hires or both?

Perhaps it’s all of the above. How transparent do you want to be? You might only want to share pay ranges for job families or specific jobs or choose whether to share information primarily internally or purposefully externally.

3.            Do You Have Solid Foundations?

Take a closer look at your company’s jobs and salary structures. Do you have jobs defined by the skills required and up-to-date salary structures to support paying competitively? Then, conduct robust statistical analysis to understand whether, or not people are being paid equitably within expected norms and account for relevant factors, such as different locations, job families and years of experience.

4.            What Changes Do You Need to Make?

There are a few options for what your transparency strategy might look like (these strategies are not mutually exclusive):

Career-focused pay transparency: Enables career conversations between managers and current employees by helping people understand pay positioning and pay ranges for what’s ahead of them on their career path.

Skills-focused pay transparency: Supports learning and development by helping people understand

the pay ranges for jobs within the organization, so they can acquire the skills to move along the pay range and/or qualify for other jobs within or across departments.

Externally focused: Uses compensation information to create an externally facing value proposition for attracting and retaining talent.

5.            How Will You Tell Your Story?

Proactively communicate changes to your pay practices and policies on your journey. Connect it to your brand through external messaging and success stories around pay equity, recruiting communications and everyday support for managers communicating with employees in performance reviews and career conversations.

Digital technology platforms are essential to helping employees look up salary ranges and explore careers and would be the single source of truth for communicating pay data.

6.            How Will You Test and Measure Impact?

HR leaders can use a range of metrics to gauge effectiveness. On the simple end, you can use measures of employee sentiment from employee engagement surveys. On the more reliable end, statistical modelling of whether or not the employee’s perception of being paid fairly was predictive of turnover will enable more accurate dialogue.

Ask yourself why candidates are interested in working for your organization, why employees decide to stay and if there are other connections between compensation transparency and high- level outcomes.

Enter the New Reality of Pay Transparency

Being transparent about pay can help your organization build trust and strengthen its relationship with your employees in a way that enhances your brand and, ultimately, your business success. Transparency also equips managers with the knowledge that helps them have more constructive career development conversations with their employees, a critical step in retaining top talent.

If your organisation is not taking proactive steps now to become more transparent about pay, you risk falling behind and having the message created for you. Our 2019 Global Talent Trends study found that 20 % of U.S. employees say they would leave their current company because of competitive compensation yet only 6 % of HR leaders say competitive pay is why employees leave. Now is the time to make sure you tell your story.

Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Mercer’s more than 23,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE:MMC), the leading global professional services firm in the areas of risk, strategy and people. With nearly 65,000 colleagues and annual revenue over $14 billion, through its market-leading companies including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

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